Privacy policy
How Alzam interactive s.r.o. handles personal data on alzaminteractive.com, alzamdata.com and Alzam Sports Data.
Last updated 29 October 2026
Who is responsible
The controller of your personal data is Alzam interactive s.r.o., Lidická 700/19, Veveří, 602 00 Brno, Czech Republic, Company ID (IČO) 23044829, registered in the Commercial Register kept by the Regional Court in Brno, section C, insert 144092. You can reach us at hello@alzaminteractive.com or +421 952 303 252.
What we collect and why
When you send us a message through a contact form or by email, we process the details you give us: your name, email address, and, if you add them, your company, phone number, subject and message. We use them only to answer your inquiry and, if you ask for it, to prepare an offer or a contract.
The legal basis is steps taken at your request before entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in answering messages sent to us (Article 6(1)(f) GDPR).
Server logs and spam protection
When you visit the website, our hosting provider records technical data such as your IP address, the time and the page requested in its server logs, to keep the service secure and working. When you send the contact form, we briefly keep a scrambled form of your IP address to limit how many messages can be sent from one connection; it is deleted automatically after about two hours. The legal basis is our legitimate interest in the security of the website (Article 6(1)(f) GDPR).
How long we keep it
We keep inquiry messages for as long as we need them to handle your request and any follow-up, and no longer than three years after our last contact, unless a contract or a legal duty requires us to keep them longer.
Who else sees it
Our website and email are hosted by Hostinger, which processes the data on our behalf as a processor. If you use the live chat, tawk.to processes the conversation on our behalf as a processor (see Live chat). We do not sell your data and we do not share it with anyone for their own marketing.
Cookies and tracking
This website does not use analytics or advertising trackers, and it loads its fonts from our own server. It works without cookies. The only optional part is the live chat by tawk.to, which uses cookies and similar browser storage. It loads only if you agree: with “Accept all” in the cookie banner, with the Live chat switch in the cookie settings, or with “Start chat” in the chat window. Until then, your browser does not connect to tawk.to.
We remember your choice for 12 months, then ask again. You can change it at any time with the Cookie settings link, which is also at the bottom of every page.
The names and durations of the tawk.to entries are taken from tawk.to’s own documentation and may change when tawk.to updates its service.
The Sports Data pages contain a YouTube video. Nothing is loaded from YouTube until you click play; after that, YouTube (Google, which may process data in the United States) acts under its own privacy policy.
Live chat
Our live chat runs on tawk.to, a service of tawk.to inc., a company in the United States, which processes the chat on our behalf as a processor.
What is processed. The messages you write; your name and email address if you give them; your IP address and the approximate location derived from it; your browser type and language; the page you came from and the pages of this website you open while the chat is loaded.
Why, and on what legal basis. We use the chat to answer your questions and, if you wish, to follow up on your enquiry. Loading the chat and storing its cookies on your device rely on your consent (section 89(3) of the Czech Electronic Communications Act, No. 127/2005 Coll., and Article 6(1)(a) GDPR). Handling the conversation itself relies on steps taken at your request before entering into a contract (Article 6(1)(b) GDPR) and on our legitimate interest in answering messages sent to us (Article 6(1)(f) GDPR).
Transfer outside the EU. tawk.to processes data in the United States. tawk.to states that it is certified under the EU-U.S. Data Privacy Framework, for which the European Commission adopted an adequacy decision on 10 July 2023, and under its terms its Data Processing Addendum applies to customers in the EU. More in the tawk.to privacy policy.
How long. We keep chat conversations for as long as we need them to handle your enquiry and any follow-up, and no longer than three years after our last contact, as with other enquiries. The chat cookies expire as shown in the table above.
Withdrawing consent. Open Cookie settings at the bottom of any page and switch Live chat off, or choose “Reject all”. The chat stops, the page reloads, and we delete the chat cookies and storage entries that our website can reach. Any cookies that tawk.to keeps under its own domain can be deleted in your browser settings. Withdrawing consent does not affect the lawfulness of processing before the withdrawal.
Data protection officer
We have not appointed a data protection officer, because the GDPR does not require one for our processing. Write to hello@alzaminteractive.com with any data protection question.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict its processing and to data portability. Where we rely on your consent (the live chat), you can withdraw it at any time, as described above.
You have the right to object at any time to processing based on our legitimate interest (Article 21 GDPR).
To use any of these rights, write to hello@alzaminteractive.com. You can also complain to the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, uoou.gov.cz).